Return Policy

If for any reason Clients are not satisfied with an order, the items can be returned within 14 days of the order’s delivery date.

Please note, we don’t exchange size.

Return Instructions

  • - To request a return CLICK HERE and either sign in to your account or enter your email and order number. Next, select the items to return and the desired type of return.

Once completed, President's will send a confirmation email, with the Return Authorization Number (RMA) with the instructions for the return shipment.

  • - The return shipment and any customs duties or charges have to be paid by the customer.
  • - Returns must be shipped within 14 days of the order’s delivery date.

Return address:

Manifatture 7bell spa
Via Maestri del lavoro 41/43
50013 Campi Bisenzio (FI)

Return Terms & Conditions

The products be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.

The products must not have been worn and must not show any signs of use. Soles must be in perfect condition and must not be marked in any way and they must be returned with all original accessories.

President's reserves the right not to accept returns that are unauthorized and/or not sent in accordance with the Return Policy detailed on the website.

In the case of unauthorized or non-standard returns, the client will be contacted by our customer care and will have to send a courier to collect the parcel.

In the case of defective or incorrect merchandise, we invite Clients to immediately contact

President's reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.


The reimbursement will be made within 10 working days from the receipt of the return in our logistics.